"Shares of Teleperformance plunged 23% on Thursday, after the French call center and office services group missed its full-year revenue target."

"Investors have been spooked by the potential impact of artificial intelligence on its business model, as companies become more able to tap into the technology directly for their own benefit."

Call center group Teleperformance falls 23%; CEO insists AI cannot replace human staff

#solidstatelife #ai #genai #llms #technologicalunemployment