Users, advertisers – we are all trapped in the ‘enshittification’ of the internet
It’s easy to see how it happens. Rule One for any online venture is to acquire large numbers of users quickly so that you can harness the power of network effects to keep them inside your walled garden. You do this by offering “free” services (Google, Facebook, Twitter, YouTube, Instagram), or loss-making reduced prices (Amazon). Rule Two: once you’ve got them locked in, you turn them into a captive market for your real customers – advertisers and vendors. And once you’ve got them locked in then (Rule Three) you’re in a seller’s market – and have a licence to print money.
This is the enshittification cycle.