Is it OK to choose 'no tip' at the counter? Some customers think so - Survey results show 77% of Canadian respondents dislike auto-tipping prompts on payment machines
Montelli still tips at sit-down restaurants, or anywhere he says a genuine service is being provided. His general rules are that he doesn't tip on takeout, at coffee shops or anywhere he has to stand in line to order — the same rules users of the reddit community r/EndTipping share online.
Bruce McAdams, an associate professor at the University of Guelph's school of business and economics who researches tipping, isn't surprised that customers are starting to rebel against tip-flation.
"Maybe the only surprise is it's taken this long," McAdams told Cost of Living.
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Tip options have also been added for products and services where they weren't expected in the past, such as oil changes — a phenomenon known as "tip creep," McAdams said.
