A chatbot on Air Canada's website gave out incorrect information and Air Canada has to pay in a lawsuit.

The chatbot told him that if he purchased a normal-price ticket he would have up to 90 days to claim back a bereavement discount, but the actual webpage said he had to claim the discount at the time of purchasing the ticket.

Hat tip to @balduin@diasp.org for finding this one.

Air Canada must pay damages after chatbot lies to grieving passenger about discount

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