Today I reached a manager of a manager at the #nhs (high-level escalation). It's now a formal complaint, discussed over telephone, will have updates soon on 1) http://schestowitz.com/Weblog/archives/2021/11/15/collapse-of-yorkshire-health-solutions-ltd/ 2) http://schestowitz.com/Weblog/archives/2021/11/15/angst-over-the-care-gateway/