" #Serco #Germany also provide IT services to the European Central Bank and customer Service support as well as classification and reclassification services to the European #Patent Office." https://www.serco.com/eu/about/our-european-operations see http://techrights.org/2019/09/07/serco-epo-deal-censored/ and http://techrights.org/2019/09/06/epo-outsourcing-to-serco/
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