earendil July 13, 2022 9:58pm #business #hospitality (https://www.cnn.com/travel/article/north-american-hotel-satisfaction-survey-jd-power-2022/) North American hotel guests are less satisfied. Here's why According to J.D. Power's 2022 North America Hotel Guest Satisfaction Index Study, fewer travelers are satisfied with the value for their money as costs and fees shoot up.