I installed the latest Ubuntu on Katharina's HP laptop earlier this year. I had created a backup of all her about 700 contacts on her external HDD, and imported them into Thunderbird's address book.
For half a year it worked just fine until last week the address book completely disappeared from Thunderbird, that even a Linux specialist could no find it via remote connection. I could not help her as since Monday I am in bed with fever and feeling quite low.
On the phone I tried to help her by doing the same thing with importing the 6 address books from the external HDD but, as the there is no address book in Thunderbird nothing could show up.
Maybe someone of you knows a simple solution (re-installing is my only option) for recovering the address book.
How can it happen that a main item just disappears completely? It looks like Linux is not the ideal at all.
#Linux #Ubuntu #Thunderbird #address-book #contacts #help #advice