Another person who was forced (without having signed a contract, except #npower !) to become customer of #eon / #eonnext just to realise what an awful company it is with appalling customer (disservice) https://nitter.eu/reno12man/status/1433899051062337540

#npower / #eon / #eonnext said they'd phone back about my complaint, after it had been escalated; it's almost the end of the day and nobody called. e.ON customer (dis)service is a joke. Took me 17 minutes just to talk to a person. And they don't get back to their CUSTOMERS (who pay their salaries). Be cautioned and AVOID this company.

#eonnext #eon #npower #incompetence #cancer https://nitter.ed/Trikkytosh/status/1432980784181391360 "Husband just died from cancer and you send a debt collector. Really!"

More so-called "Smart" meters https://nitter.eu/MrsFoot44/status/1431944604601958402 #eonnext #eon #npower #incompetence

"Smart" meters https://nitter.eu/ArtyFarty1/status/1433399030483234827 #eonnext #eon #npower #incompetence

It's soooooo.. smart https://nitter.eu/Brighty51/status/1432685689175527428 #eonnext #eon #npower #incompetence

#eonnext #eon #npower #incompetence https://nitter.eu/john_chelt/status/1433780774667497473 so it's not just me then; some friends of mine have long moaned about eON. They hijacked (bought) our energy supplier, now act all aggressive.

It took me 'only' 34 minutes on the phone to escalate to a manager at #eon / #eonNext / #npower (they say one will phone me back). They obstruct and make excuses without actually providing any argument of substance. Be forewarned. They do not treat you like a client even if you pay their salaries.

Already more than 17 minutes waiting on the phone to speak to #eon / #eonNext / #npower advisor (they're clearly understaffd!), so maybe they reckon that letting my phone's battery run dry will pay them dividends. After all, as an energy provider they stand to profit from batteries going dry.

#eon / #npower 'customer' disservice. Already over 10 minutes on the line waiting... on an ordinary day at 2PM. Hire some people, FFS. Many need a job! #eonnext #fail