They have ignored my last two service requests concerning my refund on the defective computer so I posted in the community forum...I just got this via email:
The post Where the h*ll is my refund??? was edited by TOS77.
Reason: Community forum post edited for personal information
Explanation: We are writing in reference to your post in the Dell Community, described as follows: Board: Customer Care Customer Care
Date: 05-07-2022 06:33 AM
Post: Where the h*ll is my refund???
While we value your participation in the Dell Community, we have edited the post described above because it violates the Dell Community Terms of Service. You may remember that you agreed to abide by these Terms of Service when you registered with our website. If you would like to review the Terms of Service, you can find them at the following link: https://www.dell.com/community/Customer-Care/Forum-Code-of-Conduct/m-p/8185896
We note that your post violates our Terms of Service for the following reason(s): The Terms of Service do not allow users to post this type of information, which generally includes telephone numbers and/or personal email addresses of Dell employees and Dell Community participants, as well as tracking numbers, customer numbers, order numbers, complaint number, service tags and express service code. Since you are new to the Community and may not have realized that this type of information is not allowed hence the violation was removed. We have removed this information for you in order to allow the post to remain. For your convenience, a copy of the original violated content of post also appears at the end of this message.
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Sincerely,
Community Manager
Dell Community | Administration Services
Original Post: Where the h*ll is my refund.... Defective laptop was returned over three weeks ago....still nothing and they have ignored my last two inquiries .... the website shows nothing, no details on the service request(s) .... If I don't get my refund over the weekend I'm going to dispute the original charge via my credit card company!
Thanks for being a Dell Community member.
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Bastard Idiots!!! Nerve Again. And it doesn't seem anything in the post violates their TOS from what I see...