#rudeness

wist@diasp.org

A quotation from Martin, Judith

We are all born rude. No infant has ever appeared yet with the grace to understand how inconsiderate it is to disturb others in the middle of the night.

Judith Martin (b. 1938) American author, journalist, etiquette expert [a.k.a. Miss Manners]
Common Courtesy, “In the Quest for Equality, Civilization Itself Is Maligned” (1985)

#quote #quotes #quotation #baby #childrearing #discourtesy #infant #interruption #rudeness #training
Sourcing / notes: https://wist.info/martin-judith/69811/

libramoon@pluspora.com

https://www.eurekalert.org/pub_releases/2021-06/uom-ssh061021.php

"In important domains, where people are making critical decisions, we really need to rethink the way we treat people," he says. "We never really did allow aggressive behavior at work. But we're fine with #rudeness, and now we're learning more and more that small insults are equally impactful on people's performance."

And it needs to stop, he says.

"We tend to underestimate the performance implications of interpersonal treatment. We hear 'If you can't stand the heat, get out of the kitchen.' It's almost like being able to tolerate people's treatment of you is like a badge of honor. But the reality is that this bad treatment is having really deleterious effects on performance in domains that we care about - like medicine. It matters."