#redhat #upselling ... many posts like these under #ibm (unlike before) https://www.redhat.com/en/blog/state-customer-experience-red-hat-technical-support-and-subscription-management-enhancements
#upselling
#Lexology may be dying. It now experiments with #upselling and #paywalls (which lowers incentive to go to that site and makes a lot of stuff invisible, not discoverable). Sites typically try this as the last step before dying.