Air Canada must honor refund policy invented by airlineโs chatbot
Air Canada appears to have quietly killed its costly chatbot support.
After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline's bereavement travel policy.
Ha ha!
The myth of AI lives on. Wake up people. It may be artificial, but it is definitely not intelligent.
#hype #ai #artificial-stupidity #artificial-intelligence #scam #bezzle #air-canada #chatbot
