#artificial-stupidity

prplcdclnw@diasp.eu

Air Canada must honor refund policy invented by airline’s chatbot

Air Canada appears to have quietly killed its costly chatbot support.

https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline's bereavement travel policy.

Ha ha!

Ha ha!

The myth of AI lives on. Wake up people. It may be artificial, but it is definitely not intelligent.

#hype #ai #artificial-stupidity #artificial-intelligence #scam #bezzle #air-canada #chatbot

prplcdclnw@diasp.eu

I assure you, an AI didn't write a terrible "George Carlin" routine

by Cory Doctorow

https://pluralistic.net/2024/01/29/pay-no-attention/#to-the-little-man-behind-the-curtain

That's four reasons for AI hype:\
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I. to win investors and customers;\
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II. to cover customers' and users' embarrassment when the AI doesn't perform;\
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III. AI dreamers so high on their own supply that they can't tell truth from fantasy;\
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IV. A business-model for doomsayers who form an unholy alliance with AI companies by parroting their silliest hype in warning form.\
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But there's a fifth motivation for criti-hype: to simplify otherwise tedious and complex situations. As Jamie Zawinski writes, this is the motivation behind the obvious lie that the "autonomous cars" on the streets of San Francisco have no driver:\
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https://www.jwz.org/blog/2024/01/driverless-cars-always-have-a-driver/\
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GM's Cruise division was forced to shutter its SF operations after one of its "self-driving" cars dragged an injured pedestrian for 20 feet:\
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https://www.wired.com/story/cruise-robotaxi-self-driving-permit-revoked-california/

#ai #botshit #hype #fake-it-till-you-make-it #artificial-stupidity #scam #artificial-intelligence #emperor-has-no-clothes #doctorow #cory-doctorow #pluralist #criti-hype #murderbots

prplcdclnw@diasp.eu

Pluralistic: The AI hype bubble is the new crypto hype bubble (09 Mar 2023)

Cory Doctorow

https://pluralistic.net/2023/03/09/autocomplete-worshippers/

AI has all the hallmarks of a classic pump-and-dump, starting with terminology. AI isn't "artificial" and it's not "intelligent." "Machine learning" doesn't learn. On this week's Trashfuture podcast, they made an excellent (and profane and hilarious) case that ChatGPT is best understood as a sophisticated form of autocomplete – not our new robot overlord.\
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https://open.spotify.com/episode/4NHKMZZNKi0w9mOhPYIL4T

And when autocomplete encounters a new input – when you try to type something you've never typed before – it tries to get you to finish your sentence with the statistically median thing that everyone would type next, on average. Usually that produces something utterly bland, but sometimes the results can be hilarious. Back in 2018, I started to text our babysitter with "hey are you free to sit" only to have Android finish the sentence with "on my face" (not something I'd ever typed!):

#chatgpt #ai #artificial-intelligence #artificial-stupidity #trashfuture #hype #hype-bubble