Barclays cut my expat mother off from vital care home funds
Another Brexit Failure ...
#Barclays has form when it comes to cutting elderly widows off from their money. The reasons for the closures differ, but the underlying incompetence and insouciance are disturbingly similar.
Your mother fell victim to EU rules which, post-Brexit, require UK banks to apply for separate licences to serve customers in each EU country.
To save themselves the hassle and cost, many banks simply closed expats’ accounts. Barclays shut the last of its in December.
There is a set process for claiming the balance from a defunct account, but a succession of errors stymied your efforts. First you were told that the account was dormant, rather than closed. This meant you were directed to follow the wrong process, which got you nowhere.
Next, branch staff failed to acknowledge your LPA documents, which meant your mother was put through the stress of signing a letter of authority.
Barclays only admitted these blunders after I got in touch and it took a media prod to get it to release the funds
#Brexit #BrexitFailure #BrexitIsNotWorking #CorporateTerrorism #banks #banking #BrexitLies #bullying #EconomicTerrorism #ToryLies #PeopleNotProfits #CapitalismFail #ToryScum #RejoinEU #ToriesOut