5 days later... after #eon / #eonnext said a person higher up would phone back... still no callback. They gaslight #npower customers whose personal and bank details they 'stole' to basically farm and abuse. And rip off...

Those automated E-mails lie to you. You DO NOT need those "smart" (for customers who are dumb) meters installed. They lie to customers to harvest data inside their homes and moreover to cut down staff (layoffs) and cull customer services. https://nitter.eu/ann_humphrey06/status/1434865055171063808 #npower #eon #eonnext

#eon #eonnext does not even allow you to escalate to a boss. When it does, it tells you (after 35 minutes on phone) they will phone back. And of course they don't. #npower acquisition should be been blocked. They now commandeer many people with debt-collecting gangsters and no customer support. https://nitter.eu/wisemamma1/status/1434905282463797248

Can a company LEGALLY have its whole customer support system down for about a week (without, e.g., compensating clients)? https://nitter.eu/wisemamma1/status/1434905749776371718 #npower #eon #eonnext

Imagine a company so incopetent that its whole customer 'support' system is down for many days in row. Yes, #eon #eonnext for you. #npower takeover should have been BLOCKED. https://nitter.eu/NickOLeary20/status/1434919106344538117

This relatively young lady just lost her husband to #cancer and #eon #eonnext keeps terrorising her, repeatedly, with #debt collectors. Pure evil. See context. https://nitter.eu/Trikkytosh/status/1434922920170729477

The most terrible energy provider I ever had to deal with. #npower taken over by #eon #eonnext ... who treat people like trash and robbing them while energy prices upstream have sunk dud to pandemic (demise of demand, oversupply) https://nitter.eu/Feed_the_tweet/status/1434928954440396805

Sooooo "smart".... "Smart" meter. https://nitter.eu/holly_pascall/status/1434977144518680583 #npower #eon #eonnext

I never even signed a contract with #eon / #eonnext as they just bought our supplier #npower and then 'stole' all the personal data, including bank details, from NPower. Now abusing NPower clients while gaslighting them. Avoid!

Another whole weekday passes and #npower / #eon #eownnext did not phone back as promised. This is after more than half an hour on the line. Their customer support is imaginary and they just don't care...

"Renewable" or "sustainable" is 100% #greenwashing (basically pure nonsense) from #npower / #eon / #eonNext and I can't believe people fall for it https://nitter.eu/gbrnetworx/status/1434619272446320648

Maybe #npower / #eon / #eonNext hired Stallone (before he became an actor and was a debt-collecting violent thug) https://twitter.com/gardenerchar/status/1434453786697818115

Those are NOT "Smart" at all and you did help your friend https://nitter.eu/Thumpers_pet/status/1434797096050339841 #npower #eon #eonNext

It had now been 3 whole days since #npower / #eon / #eonNext said the boss would phone back. No calls, no update, nothing. Incompetent and conceited company. It just took over our supplier, in effect BUYING customers. #uk gov. should have blocked it, as it had done before.

Of course #eon / #eonNext / #npower did not phone me back (escalated to management) any time today (it's midnight) and it remains to be seen whether they will bother on Monday. Avoid them. They're a very malicious company hiding behind a curtain of #greenwashing while BUYING customers without earning them.

#eon / # #eonnext said they would phone me back (escalation), but it has been a day and no call. #npower was taken over by vandals and incompetent tyrants. Their #greenwashing with words like "sustainable" and "renewable" impress nobody.

Living without electricity because of #npower / #eon / #eonnext ... during a #pandemic ... while they gaslight and hand up on you: https://nitter.eu/MeekConsonance/status/1433818979995357234

More 'quality' disservice from #npower / #eon / #eonnext so I'm clearly not alone... https://nitter.eu/Yogiclaire/status/1433824300855971841

Queue of 17 minutes at 2PM Friday. They're clearly understaffed (with many out of work, no excuses for it! No skills shortage!), the staff is unqualified and unhelpful. #npower / #eon / #eonnext does not deserve to be in business. https://nitter.eu/ElaCottingham/status/1433832017674784770

#npower / #eon / #eonnext customer disservice. They hang up on you for trying to escalate. In my case, it took more than half an hour to 'escalate' (the boss would phone me back, they said; it's 22:22PM; no call). https://twitter.com/hayleyjsavage/status/1433824088410271745