Your #Facebook #Account Was Hacked. Getting #Help May Take Weeks — Or $299
source: https://text.npr.org/1023801277
"I ultimately broke down and bought a $300 #Oculus Quest 2," he said. Oculus is a virtual reality #company owned by Facebook but with its own customer #support system.
Sherman contacted Oculus with his headset's serial number and heard back right away. He plans to return the unopened device, and while he's glad the strategy worked, he doesn't think it's fair.
"The only way you can get any #customer #service is if you prove that you've actually purchased something from them," he said.
