#customer

anonymiss@despora.de

#Business users of IT strongly condemn #market behaviour of #Broadcom and urge the European Commission to take appropriat action

source: https://voice-ev.org/wp-content/uploads/2024/04/Broadcom-4asso-letter-to-European-Commission-President.pdf

In the context of the VMware takeover and the change in business #strategy, Broadcom's contempt and brutality towards its #customers are unprecedented in the recent history of the #digital #economy in #Europe.

#EU #help #news #capitalism #software #customer #politics

anonymiss@despora.de

The #tyranny of the #algorithm: why every #coffee #shop looks the same

Pursuing Instagrammability is a trap: the fast growth that comes with adopting a recognisable template, whether for a physical space or purely digital content, gives way to the daily grind of keeping up posts and figuring out the latest twists of the algorithm – which hashtags, memes or formats need to be followed. Digital platforms take away agency from the #business owners, pressuring them to follow in lockstep rather than pursue their own creative whims.

source: https://www.theguardian.com/news/2024/jan/16/the-tyranny-of-the-algorithm-why-every-coffee-shop-looks-the-same

#instagram #socialMedia #media #internet #follower #economy #Meta #influencer #customer #marketing #problem #fail

anonymiss@despora.de

"If buying isn't owning, #piracy isn't stealing"

Source: https://pluralistic.net/2023/12/08/playstationed/#tyler-james-hill

Last week, #Playstation owners who'd bought (or "bought") Warner TV shows got messages telling them that #Warner had walked away from its deal to sell videos through the Playstation store, and so all the videos they'd paid for were going to be deleted forever. They wouldn't even get refunds (to be clear, refunds would also be #bullshit – when I was a bookseller, I didn't get to break into your house and steal the books I'd sold you, not even if I left some cash on your kitchen table).

So the entertainment industry thinks copying is like stealing but deleting bought licenses from the customer is not stealing because it's normal business? It's a mad world.

#customer #Sony #problem #business #economy #entertainment #license #digital #owner #content #service #fail #news #justice #politics #drm

anonymiss@despora.de

#Sony deleting purchased #PlayStation videos from customers’ libraries

Source: https://www.diversetechgeek.com/sony-deleting-purchased-playstation-videos-customers-libraries/

Discovery, they’ll be deleting a very long list of Discovery-related reality shows (“Shark Week,” etc.) from the (now-shuttered) PlayStation video store on December 31. This includes deleting the videos of anyone who’s paid for copies. And no, no refunds are planned (as of this writing); basically, the customers’ shows will just be gone, along with their cash.

DRM = Digital Restriction Management
Don't buy digital content you only get a short license but you own nothing at the end.


#economy #media #entertainment #movie #digital #online #customer #service #fail #problem #news #drm

anonymiss@despora.de

#Amazon Used Secret ‘Project Nessie’ #Algorithm to Raise #Prices

source: https://www.forbes.com/sites/willskipworth/2023/10/03/amazon-allegedly-used-secret-algorithm-to-raise-prices-on-consumers-ftc-lawsuit-reveals/

The algorithm was able to track how much Amazon’s power in the e-commerce field would get competitors to move their prices, and in instances in which competitors didn’t move their prices, the algorithm would return Amazon’s prices back down, according to the Journal.

(I don't link to the original source the "Wall Street Journal" because of the paywall.)

Amazon is #neoliberalism in its final stage. It is no longer about manufacturing #costs and fair prices, but only about how to eliminate the #competition with low prices or how high you can rip off your own customers.


#economy #fail #customer #price #online #marketplace #internet #scam #crime #ftc #news #technology #business

anonymiss@despora.de

#Dropbox Kills #Unlimited #Cloud #Space

source: https://www.techtimes.com/articles/295550/20230824/more-dropbox-unlimited-cloud-storage-highest-offered-plan-now-capped.htm

Originally, the storage plan was designed to cater to the needs of businesses. However, it appears that some people are just using it for cloud reselling, cryptocurrency mining, and other activities.

According to Dropbox, these "frequently consume thousands of times more storage than our genuine business customers, which risks creating an unreliable experience for all of our customers."

Companies should simply stop spreading such obvious #advertising lies. Everything has to be economical and no #company can afford unlimited. Why always lie so innocently and then when the #customer really uses the unlimitedness let loose such a drivel. Be honest and offer what you are willing to offer.

#business #economy #internet #finance #problem #lie #advertisement #news #fail #marketing

wist@diasp.org

A quotation from Franklin, Ben

That hence arises the peculiar Unhappiness of that Business, which other Callings are no way liable to; they who follow Printing being scarce able to do any thing in their way of getting a Living, which shall not probably give Offence to some, and perhaps to many; whereas the Smith, the Shoemaker, the Carpenter, or the Man of any other Trade, may work indifferently for People of all Persuasions, without offending any of them: and the Merchant may buy and sell with Jews, Turks, Hereticks, and Infidels of all sorts, and get Money by every one of them, without giving Offence to the most orthodox, of any sort; or suffering the least Censure or Ill-will on the Account from any Man whatever.

Benjamin Franklin (1706-1790) American statesman, scientist, philosopher, aphorist
“Apology for Printers,” Philadelphia Gazette (1731-06-10)

#quote #quotes #quotation #censorship #customer #media #offense
Sourcing / notes: https://wist.info/franklin-benjamin/60547/

anonymiss@despora.de

#LG, Whirlpool Target Customers Disconnected From ‘Smart’ Appliances

The appliance makers continue to invest in efforts to drum up revenue through internet-connected devices, but many customers aren’t logging on

Source: https://www.wsj.com/articles/lg-whirlpool-target-customers-disconnected-from-smart-appliances-11674232811

If a #customer changes their service provider or router or even their #password, that could cause the device to disconnect, he said.

No shit, Sherlock đŸ€”

Stay offline; stay secured; don't let them steal your data. Don't buy things, which don't need to be online but must be online.

#capitalism #internet #bigdata #online #security #smart #iot #problem #economy #news #service