#AirFrance needs some help with #customer #service!

source: http://websupportairfrance.fr

Dear Air France, After filling in your Web form for a refund of my flight ticket, your infrastructure generated an e-mail to this domain which was then promptly bounced back to me since you failed to register it. I then spend 1h listening to bad quality music in your support hotline, before giving up. As you failed to register this domain, I registered it for you. Once you have processed my support request we can discuss me not forwarding all received emails to CNIL anymore (that is, if you want to take over the domain instead of changing your configuration). Have a good day! Christian p.s.: Even after https://www.heise.de/news/No-such-domain-Airfrance-verliert-Supportdomain-an-veraergerten-Kunden-6287260.html reporting, AF has not contacted me. I assume CNIL is enjoying their insights into the AF operation.

#economy #flight #fail #omg #wtf #support #internet #news #shitstorm #web #www