#satisfaction

anonymiss@despora.de

What Becoming a #Parent Really Does to Your #Happiness

source: https://www.theatlantic.com/family/archive/2021/11/does-having-kids-make-you-happy/620576/

In one study, the psychologist Daniel Kahneman and his colleagues asked about 900 employed #women to report, at the end of each day, every one of their activities and how #happy they were when they did them. They recalled being with their children as less enjoyable than many other activities, such as watching TV, shopping, or preparing food. Other studies find that when a child is born, parents experience a decrease in happiness that doesn’t go away for a long time, in addition to a drop in marital #satisfaction that doesn’t usually recover until the #children leave the house.

#life #kids #study #question

kamenridercaoimhe@diasp.org

Geniuses: Some Refurbished iPhone 6 Pluses Have Touch Disease New Out of the Box

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The Geniuses I’ve spoken to explain that #Apple’s silence on the issue isn’t just hurting customers, it’s also making it much more difficult for Geniuses to do their job. If a Genius officially puts a replacement #phone sale through on Apple’s internal system before noticing that the replacement phone is also #broken, Apple’s system won’t immediately allow Geniuses to swap it with a third, functioning device.

 

“If you put it in the [Mobile Genius point of sale system] and can't give them that #shitty 6 Plus that's doing the same thing as their device they came into fix, you personally have to hand them a different one than the #paperwork they signed says, and do another swap through Mobile Genius the next day,” a Genius told me. The customer, of course, doesn’t have to pay for a second replacement phone because it’s within the 90-day #warranty period, but essentially they’re being given off-the-books replacement devices for at least 24 hours until the #system is updated.

 

More pressing, customers aren’t generally #happy when they’re asked to spend $329 to replace a phone that they didn’t cause to #break.

 

“In order for you to get a #promotion or #raise as a Genius, they look at customer #satisfaction reviews. With this, you know a lot of times it’s not going to be a good encounter. When your yearly review comes up, your #manager will say, ‘Well, you had a lot of #negative reviews,’” a Genius told me. “And then you say ‘Yeah, they had a phone that they did #nothing to and we asked them to #pay $329 to replace it.’ It affects your #career at Apple.”

 

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#iPhone #bendgate #logicBoard #knownIssue #looseChipsSinkShips