#complaints

florida_ted@diasp.org

AI may have a place in professional communications if used properly

For all its faults, ChatGPT “does a pretty good job” responding to customer complaints, Natasha said.

“One [response] was much better than what I would have done,” she said. But “it has to be checked ...you have to read through it.”

https://www.cnbc.com/2024/05/05/travel-companies-use-chatgpt-for-complaints-negative-online-reviews.html

#AI #response #complaints #travel #tourism #online #reviews

mlansbury@despora.de

Tesla owners fuming as they are hit with £17,000 bill to fix car after 'driving in rain'

"After complaints from me, we received a call at 5.30pm on the Wednesday saying the battery was damaged due to water ingress and it was unfortunately not covered by the battery’s 8-year warranty and so the repair would be around £17,500. Did I wish to proceed?? I was flabbergasted and couldn’t really find my words."

John said he pressed representatives of #Tesla on whether he or Rob were at fault for the damage, to which he claims he was told that it was a weather issue. He added: "They said that the battery is effectively submerged in water. How can that be our fault?

"After finally getting to speak to a manager, he told me it had water in it due to the fact the weather in Scotland has been so bad. That was the issue. They said it’s not necessarily my fault but it’s not Tesla’s to pay under warranty. He reminded me there was a yellow weather warning in some parts of Scotland.

"I pushed him on this and said I've never heard or something like this happening. He said it can happen with Range Rovers and Mercs but I'm just not buying it. To date, it's been a disaster of a service and the stress and worry of this is excruciating.

"I said to the manager, ‘so, my understanding is, Teslas are unfit for purpose in Scotland?.” I’ve been driving for 30 years and this is my most premium car to date and this is what it does when Edinburgh’s roads get puddles or a little wet!"

https://www.msn.com/en-gb/news/uknews/tesla-owners-fuming-as-they-are-hit-with-17-000-bill-to-fix-car-after-driving-in-rain/ar-AA1ilqae

#EV #cars #autos #Scotland #battery #Electric #ElectricCars #Scotland #rain #weather #Capitalism #CapitalismFails #scam #Consumer #complaints #BoycottTesla

analysisparalysis@pod.beautifulmathuncensored.de

Is there a middle ground between pay and get support or open source, don’t complain?

I have a beef with open source artificial intelligence the way it currently is presented.

It starts with promises. A new model like llama, much better than the predecessor due to more parameters.

Then everyone fine tunes models and uploads them.

Whenever you run into issues compiling, using and managing expectations, nobody is there to talk to, because “open source”.

Often, provided there’s documentation, it’s written for computers, not people.

Transformers being black boxes, you always have the choice to take it or leave it. There is no debugging, really.

Most, me included, do not know how the math behind it works, so we are at the mercy of tutorials, which detail an ultra-niche case, 1% of users can apply.

Is there a middle ground between pay and get support or open source, don’t complain?

#artificial-intelligence #open-source #support #debugging #documentation #math #tutorials #complaints #middle-ground #pay