#customer

anonymiss@despora.de

#Sony’s #PlayStation Store Pulling Access to Purchased Studiocanal #Movies Next Month

source: https://variety.com/2022/digital/news/playstation-store-pulling-access-to-purchased-studiocanal-movies-next-month-1235310863/

“As of August 31, 2022, due to our evolving licensing agreements with content providers, you will no longer be able to view your previously purchased Studio Canal content and it will be removed from your #video library,” the notices read. “We greatly appreciate your continued support.” The PlayStation Store’s removal of the films was previously reported by German website 4KFilme.

And where do I get my #money back for buying the movies you Scammers?

#copyright #DRM #fail #customer #service #digital #economy #news #entertainment #movie

anonymiss@despora.de

#cURL and #libcurl, #OpenSource - #LogJ4 #Security Inquiry – #Response Required

source: https://daniel.haxx.se/blog/2022/01/24/logj4-security-inquiry-response-required/

The #email comes from a fortune-500 multi-billion dollar #company that apparently might be using a product that contains my #code, or maybe they have customers who do.

...

I answered the email very briefly and said I will be happy to answer with details as soon as we have a #support #contract signed.

...

Thank you for your reply. Are you saying that we are not a #customer of your #organization?

#news #software #business #economy #fail #wtf #omg #development #gpl

anonymiss@despora.de

#AirFrance needs some help with #customer #service!

source: http://websupportairfrance.fr

Dear Air France, After filling in your Web form for a refund of my flight ticket, your infrastructure generated an e-mail to this domain which was then promptly bounced back to me since you failed to register it. I then spend 1h listening to bad quality music in your support hotline, before giving up. As you failed to register this domain, I registered it for you. Once you have processed my support request we can discuss me not forwarding all received emails to CNIL anymore (that is, if you want to take over the domain instead of changing your configuration). Have a good day! Christian p.s.: Even after https://www.heise.de/news/No-such-domain-Airfrance-verliert-Supportdomain-an-veraergerten-Kunden-6287260.html reporting, AF has not contacted me. I assume CNIL is enjoying their insights into the AF operation.

#economy #flight #fail #omg #wtf #support #internet #news #shitstorm #web #www

florida_ted@diasp.org

Glad I'm in one of the groups that was not hacked

No Metro by T-Mobile, former Sprint prepaid, or Boost customers had their names or PINs exposed,” T-Mobile said.

#T-Mobile #customer #data #breach #personal #information

T-Mobile customers should expect to see phishers taking advantage of public concern over the breach to impersonate the company — and possibly even messages that include the recipient’s compromised account details to make the communications look more legitimate.

https://krebsonsecurity.com/2021/08/t-mobile-breach-exposed-ssn-dob-of-40m-people/

anonymiss@despora.de

Your #Facebook #Account Was Hacked. Getting #Help May Take Weeks — Or $299

source: https://text.npr.org/1023801277

"I ultimately broke down and bought a $300 #Oculus Quest 2," he said. Oculus is a virtual reality #company owned by Facebook but with its own customer #support system.

Sherman contacted Oculus with his headset's serial number and heard back right away. He plans to return the unopened device, and while he's glad the strategy worked, he doesn't think it's fair.

"The only way you can get any #customer #service is if you prove that you've actually purchased something from them," he said.

#news #internet #economy #fail #hack #problem