#customer

wist@diasp.org

A quotation from Franklin, Ben

That hence arises the peculiar Unhappiness of that Business, which other Callings are no way liable to; they who follow Printing being scarce able to do any thing in their way of getting a Living, which shall not probably give Offence to some, and perhaps to many; whereas the Smith, the Shoemaker, the Carpenter, or the Man of any other Trade, may work indifferently for People of all Persuasions, without offending any of them: and the Merchant may buy and sell with Jews, Turks, Hereticks, and Infidels of all sorts, and get Money by every one of them, without giving Offence to the most orthodox, of any sort; or suffering the least Censure or Ill-will on the Account from any Man whatever.

Benjamin Franklin (1706-1790) American statesman, scientist, philosopher, aphorist
“Apology for Printers,” Philadelphia Gazette (1731-06-10)

#quote #quotes #quotation #censorship #customer #media #offense
Sourcing / notes: https://wist.info/franklin-benjamin/60547/

anonymiss@despora.de

#LG, Whirlpool Target Customers Disconnected From ‘Smart’ Appliances

The appliance makers continue to invest in efforts to drum up revenue through internet-connected devices, but many customers aren’t logging on

Source: https://www.wsj.com/articles/lg-whirlpool-target-customers-disconnected-from-smart-appliances-11674232811

If a #customer changes their service provider or router or even their #password, that could cause the device to disconnect, he said.

No shit, Sherlock 🤔

Stay offline; stay secured; don't let them steal your data. Don't buy things, which don't need to be online but must be online.

#capitalism #internet #bigdata #online #security #smart #iot #problem #economy #news #service

anonymiss@despora.de

#Sony’s #PlayStation Store Pulling Access to Purchased Studiocanal #Movies Next Month

source: https://variety.com/2022/digital/news/playstation-store-pulling-access-to-purchased-studiocanal-movies-next-month-1235310863/

“As of August 31, 2022, due to our evolving licensing agreements with content providers, you will no longer be able to view your previously purchased Studio Canal content and it will be removed from your #video library,” the notices read. “We greatly appreciate your continued support.” The PlayStation Store’s removal of the films was previously reported by German website 4KFilme.

And where do I get my #money back for buying the movies you Scammers?

#copyright #DRM #fail #customer #service #digital #economy #news #entertainment #movie

anonymiss@despora.de

#cURL and #libcurl, #OpenSource - #LogJ4 #Security Inquiry – #Response Required

source: https://daniel.haxx.se/blog/2022/01/24/logj4-security-inquiry-response-required/

The #email comes from a fortune-500 multi-billion dollar #company that apparently might be using a product that contains my #code, or maybe they have customers who do.

...

I answered the email very briefly and said I will be happy to answer with details as soon as we have a #support #contract signed.

...

Thank you for your reply. Are you saying that we are not a #customer of your #organization?

#news #software #business #economy #fail #wtf #omg #development #gpl

anonymiss@despora.de

#AirFrance needs some help with #customer #service!

source: http://websupportairfrance.fr

Dear Air France, After filling in your Web form for a refund of my flight ticket, your infrastructure generated an e-mail to this domain which was then promptly bounced back to me since you failed to register it. I then spend 1h listening to bad quality music in your support hotline, before giving up. As you failed to register this domain, I registered it for you. Once you have processed my support request we can discuss me not forwarding all received emails to CNIL anymore (that is, if you want to take over the domain instead of changing your configuration). Have a good day! Christian p.s.: Even after https://www.heise.de/news/No-such-domain-Airfrance-verliert-Supportdomain-an-veraergerten-Kunden-6287260.html reporting, AF has not contacted me. I assume CNIL is enjoying their insights into the AF operation.

#economy #flight #fail #omg #wtf #support #internet #news #shitstorm #web #www

florida_ted@diasp.org

Glad I'm in one of the groups that was not hacked

No Metro by T-Mobile, former Sprint prepaid, or Boost customers had their names or PINs exposed,” T-Mobile said.

#T-Mobile #customer #data #breach #personal #information

T-Mobile customers should expect to see phishers taking advantage of public concern over the breach to impersonate the company — and possibly even messages that include the recipient’s compromised account details to make the communications look more legitimate.

https://krebsonsecurity.com/2021/08/t-mobile-breach-exposed-ssn-dob-of-40m-people/

anonymiss@despora.de

Your #Facebook #Account Was Hacked. Getting #Help May Take Weeks — Or $299

source: https://text.npr.org/1023801277

"I ultimately broke down and bought a $300 #Oculus Quest 2," he said. Oculus is a virtual reality #company owned by Facebook but with its own customer #support system.

Sherman contacted Oculus with his headset's serial number and heard back right away. He plans to return the unopened device, and while he's glad the strategy worked, he doesn't think it's fair.

"The only way you can get any #customer #service is if you prove that you've actually purchased something from them," he said.

#news #internet #economy #fail #hack #problem