Cory Doctorow hits the nail on the head again
Many of my peers from the .ORG and .COM worlds went on to set up institutions – both companies and nonprofits – that have since grown to be critical pieces of internet infrastructure: classified ad platforms, online encyclopedias, CMSes and personal publishing services, critical free/open source projects, standards bodies, server-to-server utilities, and more.
These all started out as benevolent autocracies: personal projects started by people who pitched in to help their virtual neighbors with the new, digital problems we were all facing. These good people, with good impulses, did good: their projects filled an important need, and grew, and grew, and became structurally important to the digital world. What started off as "Our pal's project that we all pitch in on," became, "Our pal's important mission that we help with, but that also has paid staff and important stakeholders, which they oversee as 'benevolent dictator for life.'"
Which was fine. The people who kicked off these projects had nurtured them all the way from a napkin doodle to infrastructure. They understood them better than anyone else, had sacrificed much for them, and it made sense for them to be installed as stewards.
But what they did next, how they used their powers as "BFDLs," made a huge difference. Because we are all imperfect, we are all capable of rationalizing our way into bad choices, we are all riven with insecurities that can push us to do things we later regret. When our actions are checked – by our peers' social approval or approbation; by the need to keep our volunteers happy; by the possibility of a mass exodus of our users or a fork of our code – these imperfections are balanced by consequences.
Dictators aren't necessarily any more prone to these lapses in judgment than anyone else. Benevolent dictators actually exist, people who only retain power because they genuinely want to use that power for good. Those people aren't more likely to fly off the handle or talk themselves into bad places than you or me – but to be a dictator (benevolent or otherwise) is to exist without the consequences that prevent you from giving in to those impulses. Worse: if you are the dictator – again, benevolent or otherwise – of a big, structurally important company or nonprofit that millions of people rely on, the consequences of these lapses are extremely consequential.